Customer Service Operator
UTG, Inc.
UTG, Inc.
Stanford, KY Stanford, KY Full-time Full-time 1 day ago 1 day ago 1 day ago Position
Summary:
The Customer Service Operator is responsible for making a great first impression on all callers.
The CSO is the initial point of contact by phone for client questions and inquiries.
The CSO will answer and direct all telephone inquiries in a timely, efficient, and professional manner.
Essential Job Duties:
Answer and respond to all incoming customer calls effectively and efficiently.
Profile callers to accurately determine when and where calls should be further transferred.
Responsible for accurately maintaining client data and insurance information.
Responsible for processing specialized functions in a timely manner.
Perform other general operational duties as assigned.
Skills / Talents:
High school diploma or equivalent.
One to three years customer service experience.
Detail oriented with strong interpersonal communication skills.
Ability to handle confidential information.
Ability to use multiple systems and online resources efficiently.
Ability to obtain and grow an understanding in life insurance and learn how to explain information to clients.
Strong computer literacy and open to learning new applications.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
UTG, Inc.
Stanford, KY Stanford, KY Full-time Full-time 1 day ago 1 day ago 1 day ago Position
Summary:
The Customer Service Operator is responsible for making a great first impression on all callers.
The CSO is the initial point of contact by phone for client questions and inquiries.
The CSO will answer and direct all telephone inquiries in a timely, efficient, and professional manner.
Essential Job Duties:
Answer and respond to all incoming customer calls effectively and efficiently.
Profile callers to accurately determine when and where calls should be further transferred.
Responsible for accurately maintaining client data and insurance information.
Responsible for processing specialized functions in a timely manner.
Perform other general operational duties as assigned.
Skills / Talents:
High school diploma or equivalent.
One to three years customer service experience.
Detail oriented with strong interpersonal communication skills.
Ability to handle confidential information.
Ability to use multiple systems and online resources efficiently.
Ability to obtain and grow an understanding in life insurance and learn how to explain information to clients.
Strong computer literacy and open to learning new applications.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
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